Server management & server support that keeps your plant running.
Server management and server support services for offices and plants: we install, set up, monitor, patch, back up and maintain your Windows and Linux servers, on site in Maharashtra and remotely across India and worldwide. Prefer an annual contract? The same work is available as a server AMC.
Server management & support: what we do.
Server installation & setup
New servers racked, configured, hardened and documented, including file servers, ERP and domain servers, and server room or rack setup.
Server monitoring, 24/7
Health, disk, temperature, service and backup alerts watched around the clock, with action under the published SLA.
Patching & maintenance
Planned operating-system and firmware updates in maintenance windows, with a rollback plan for every change.
Backup & restore checks
Backups verified and test-restored on a schedule, not assumed. Linked to our backup and disaster recovery service.
Windows & Linux server support
Directory, file sharing, permissions, print, database and application servers on both operating systems.
Virtualisation & storage
Hypervisor hosts, virtual machines and shared storage kept healthy, including CAD file servers.
Remote first, on site when it matters.
Monitoring, help and most changes happen remotely over secure, logged access, under the published 15-minute Critical response SLA. Engineers based in Pune come on site across Maharashtra for installations, hardware and planned work. Clients elsewhere in India and abroad are supported remotely, with on-site work scoped per project.
Monthly support or an annual contract.
Choose ongoing server management on a monthly engagement or as a server AMC (annual maintenance contract). Both cover scheduled preventive visits, remote monitoring, patching and break-fix support. Hardware warranty coordination is included; we don't resell servers or licences.
From first call to steady support.
Audit
An engineer reviews what you have and what breaks, and writes it down.
Proposal
A tailored proposal with scope, response times and visit schedule.
Onboarding
Access, documentation and monitoring set up; quick fixes done first.
Support
24/7 monitoring, chat help desk, scheduled visits and regular reviews.
Related: Backup & disaster recovery services · NAS health check & CAD storage audit · Virtual firewall and VLAN trunk design · Managed IT services
Server management & support: questions
What is server management?
Server management is the ongoing work of keeping servers healthy and secure: monitoring, patching, backups, capacity checks, user and permission changes, and fixing faults before they stop people working.
What does server support include?
Installation and setup, 24/7 monitoring, patching, backup checks, troubleshooting, performance tuning and hardware warranty coordination, delivered remotely with on-site visits when hands are needed.
Do you offer a server AMC?
Yes. A server AMC covers preventive maintenance visits, monitoring, patching and break-fix support for an agreed list of servers over a year. Scope is set after an audit and confirmed in a tailored proposal.
Can you support servers remotely?
Yes. Most server work is done remotely over secure, logged access. On-site support is scheduled for hardware, cabling and installations, and for urgent faults under your agreement.
Do you support both Windows and Linux servers?
Yes, including directory, file, database, ERP and application servers, physical or virtual.
How do I set up a server for a small business?
Start from what the server must do and how long it can be down, then size storage, backup and power to match. We document the design, install it and hand over a runbook.
Tell us what you run and what breaks.
An engineer replies, not a sales rep.