IT AMC & computer AMC services that cover more than desktops.
IT AMC and computer AMC services for companies, offices and factories: desktop and laptop support, help desk, preventive maintenance and on-site visits, with servers, network, firewall and backups covered under the same contract if you want. On site in Maharashtra, remote across India.
IT AMC & desktop support: what we do.
Desktop & laptop support
Troubleshooting, setup, upgrades and replacements for staff devices, remote first with on-site visits.
Help desk in your team chat
Staff ask in chat; engineers answer, fix on the spot or escalate, under the published SLA.
Preventive maintenance
Scheduled health checks, updates, antivirus and clean-ups so faults are caught before they stop work.
Printers, peripherals & email
The everyday office IT that eats time when nobody owns it.
Servers, network & firewall
Optional: extend the AMC to server, network and firewall support for one contract.
Asset register
Every device recorded with warranty and age, so replacements are planned, not panicked.
Remote first, on site when it matters.
Monitoring, help and most changes happen remotely over secure, logged access, under the published 15-minute Critical response SLA. Engineers based in Pune come on site across Maharashtra for installations, hardware and planned work. Clients elsewhere in India and abroad are supported remotely, with on-site work scoped per project.
Monthly support or an annual contract.
An IT AMC (annual maintenance contract) covers an agreed list of devices and services for a year, with scheduled visits and break-fix support. Comprehensive or labour-only scope is agreed after a short audit. Every estate is different, so you get a tailored proposal after the audit.
From first call to steady support.
Audit
An engineer reviews what you have and what breaks, and writes it down.
Proposal
A tailored proposal with scope, response times and visit schedule.
Onboarding
Access, documentation and monitoring set up; quick fixes done first.
Support
24/7 monitoring, chat help desk, scheduled visits and regular reviews.
Related: Managed IT services · Server management & support · Network support & maintenance · Firewall installation & support
IT AMC & desktop support: questions
What is an IT AMC?
An IT AMC (annual maintenance contract) is a yearly agreement in which a provider maintains and supports your IT, such as computers, printers, servers and network, with preventive visits and break-fix support.
What is the difference between comprehensive and non-comprehensive computer AMC?
Comprehensive AMC includes the cost of replacement parts; non-comprehensive (labour-only) AMC covers service and labour, with parts quoted separately for approval.
What is included in your computer AMC services?
Desktop and laptop support, help desk, preventive maintenance, antivirus and updates, printers and email, plus optional server, network and firewall support.
How is an IT AMC different from managed IT services?
An AMC is usually a fixed list of devices maintained over a year. Managed IT adds proactive monitoring, security, documentation and design responsibility. We offer both, and many clients start with an AMC.
Do you provide IT AMC for factories?
Yes, including shop-floor PCs, network and Wi-Fi, with visits scheduled around shifts.
Tell us what you run and what breaks.
An engineer replies, not a sales rep.