Co-managed IT services: the senior engineer you need for the hours you need.
Co-managed IT pairs your internal IT person with our senior engineers under a written split of responsibilities. Hiring someone who can design VLANs, build virtualisation clusters, run multi-WAN firewalls and enforce zero trust means a full senior salary, for work that rarely fills a full day. So the role often goes unfilled, and the network grows undocumented. There's a better arrangement.
Three ways to staff plant IT. One that works.
| Full-time senior hire | Junior in-house technician | NetSecure co-managed | |
|---|---|---|---|
| Annual cost | Full senior salary | Lower salary | A tailored engagement, plus your technician |
| Enterprise networking, virtualisation, multi-WAN, zero trust | One person's skill set | Typically limited to PC troubleshooting and OS installs | A pod of senior engineers across each discipline |
| Utilisation | Rarely a full day of senior-level work | Fully used on desk-side tasks | You pay for the senior work you need |
| Single point of failure | Yes — leave, illness, notice period | Yes | No — runbooks and diagrams, shared bench |
| Physical, on-the-floor tasks | Yes | Yes | Yes — your technician keeps them |
Planned network transformation.
Complete audit & mapping
Every switch, link, VLAN, server and backup documented — often for the first time.
Requirement-led standards
Designs built around your requirements replace one-off vendor boxes.
OT/IT segmentation
Shop-floor CNCs and PLCs isolated from office and internet traffic.
24/7 SLA-backed monitoring
Proactive alerting with published response targets — 15-minute Critical.
We make you look like the hero.
You're not being replaced. You get senior engineers on call for the hard problems, documentation you can lean on, and the credit for a network that stops breaking.
Frequently asked questions
What is co-managed IT?
Co-managed IT is a shared model: your in-house IT person keeps desk-side work and local knowledge, and we provide senior network, virtualisation and security engineering, monitoring and escalation, with a written split of responsibilities.
How is co-managed IT different from fully managed IT?
Fully managed IT means we own day-to-day support end to end. Co-managed IT keeps your team in charge of first-line work while we own design, Tier-2/3 escalation and the security baseline.
Who owns which task in a co-managed IT agreement?
Every engagement starts with a responsibility matrix covering who changes firewalls, approves access, patches servers, restores backups and talks to vendors, so nothing falls between two teams.
Is fractional IT leadership available?
Yes. Where you need architecture decisions and a roadmap rather than tickets, a senior engineer can act as fractional IT lead for agreed hours each month.
Senior backbone. Fractional cost.
Tell us who's on your team today and what keeps breaking.