Content & vendor ethics charter: rules you can hold us to.

1. No fear-mongering. We explain threats and detection mechanics plainly. We don't sell with scare statistics or red dashboards.
2. No vendor lock-in. We don't sell hardware or tools, so we recommend whatever fits your requirement and budget, with open, licence-light options always on the table. Your diagrams, runbooks, configurations and credentials are yours.
3. Vendor neutrality and disclosure. If we have a commercial relationship with a vendor or MDR partner we recommend, we disclose it in the proposal.
4. Honest proof-of-work. Numbers on this site come from documented client environments or published design targets. Estimates are labelled as estimates.
5. We show our work. Real topologies, real configurations — and our own critique of what we'd improve.
6. Honest economics. SLA response targets are public, every proposal is written and itemised, and there are no hidden fees.
7. Reproducible Labs. Benchmarks state their method and conditions so others can reproduce them.
8. Anonymised proof-of-work. We never publish client names. Case studies describe environments by industry, scale and architecture only.

Charter drafted from the website blueprint — review and approve before launch