Network support & maintenance: your network admin team, on call.
Network support and maintenance services for offices and factories: network administration, LAN and WAN setup, structured cabling, Wi-Fi for offices and shop floors, troubleshooting and a network AMC. Think of us as your network administrator team, on site in Maharashtra and remote everywhere else.
Network admin & support: what we do.
Network administration
Switch, router and Wi-Fi changes, VLANs, IP plans, user access and documentation, handled by experienced engineers.
LAN & WAN setup
New office or plant networks designed and installed, plus links between sites with failover.
Structured cabling
Copper and fibre cabling planned, labelled, tested and documented, including rack and patch-panel tidy-ups.
Office & factory Wi-Fi
Wireless surveys and setup for offices, warehouses and shop floors, with separate guest and machine networks.
Network troubleshooting
Slow links, drops, loops and Wi-Fi dead zones traced to the root cause and fixed, not rebooted around.
Network monitoring & maintenance
24/7 monitoring, firmware updates and scheduled health checks so problems are caught early.
Remote first, on site when it matters.
Monitoring, help and most changes happen remotely over secure, logged access, under the published 15-minute Critical response SLA. Engineers based in Pune come on site across Maharashtra for installations, hardware and planned work. Clients elsewhere in India and abroad are supported remotely, with on-site work scoped per project.
Monthly support or an annual contract.
Network support is available on an ongoing monthly engagement or as a network AMC (annual maintenance contract) covering preventive visits, monitoring, firmware updates and break-fix support. Equipment is specified to your requirement; we don't sell hardware.
From first call to steady support.
Audit
An engineer reviews what you have and what breaks, and writes it down.
Proposal
A tailored proposal with scope, response times and visit schedule.
Onboarding
Access, documentation and monitoring set up; quick fixes done first.
Support
24/7 monitoring, chat help desk, scheduled visits and regular reviews.
Related: Network infrastructure services & SD-WAN design · IT/OT segmentation designs · Leased line & multi-WAN failover · Network & IT infrastructure audit
Network admin & support: questions
What is network administration?
Network administration is the day-to-day running of a network: configuring switches, routers, firewalls and Wi-Fi, managing access and IP addresses, applying updates, monitoring and fixing faults, and keeping documentation current.
What do network support services cover?
Monitoring, troubleshooting, configuration changes, firmware updates, Wi-Fi and cabling work, and on-site visits when needed, under a written response SLA.
Do you provide a network AMC?
Yes. A network AMC covers preventive maintenance, monitoring, updates and break-fix support for your switches, routers, Wi-Fi and cabling over a year, scoped after an audit.
Can you set up Wi-Fi for a factory?
Yes. We survey the floor for coverage and interference, then design separate networks for staff, guests and machines so production traffic is protected.
Do you do structured cabling?
Yes, planned and documented with labelling and test results, for new sites, extensions and clean-ups of existing racks.
Our network keeps slowing down. What should we check first?
Start with link utilisation, switch errors, loops and Wi-Fi interference. Our troubleshooting finds the actual cause before anything is replaced.
Tell us what you run and what breaks.
An engineer replies, not a sales rep.